Human Element Still Key to e-Commerce Experience

Human Element Still Key to e-Commerce Experience SEPTEMBER 27, 2017 Retail has always been about people buying products from other people. However, how that’s happening is changing. With more than 8,700 brick-and-mortar stores closing in 2017, retailers aren’t sitting around. There’s little debate how quickly e-commerce has taken over consumers’ preferences. Instead, they are discussing […]

Enhancing the Robot Room Service Experience

Enhancing the Robot Room Service Experience AUGUST 31, 2017 From free nights to in-room massages and personal chefs, hotels are offering plenty of perks and amenities to drive customer loyalty. However, these benefits are often available only to select clientele. But features and experiences that all guests can enjoy during their hotel stay can also […]

The Movement Toward Pharmaceutical Track and Trace

The Movement Toward Pharmaceutical Track and Trace AUGUST 30, 2017 By now, the Drug Supply Chain Security Act (DSCSA) is familiar to all U.S. pharmaceutical manufacturers. The regulation challenges the industry, requiring alterations to existing production lines and management of big data. Through the year 2023, a series of deadlines call for product and package […]

Vote By Mail Numbers Continue To Grow

Vote By Mail Numbers Continue To Grow AUGUST 22, 2017 Every day, more and more voters in the U.S. are participating in elections via vote by mail. In fact, in states such as California, more than 60 percent voted by mail in 2014, according to the state secretary’s website. And that number is growing across […]

Celebrating 10 Years of Innovation

Celebrating 10 Years of Innovation JULY 26, 2017 Since forming after the Soviet Union collapse in 1991, Estonia has forged an identity as a tech-savvy Baltic nation that is creating innovations that are revolutionizing communications, file-sharing, e-commerce and government. Now you can add Cleveron, a postal technology innovation company from Viljandi, Estonia, to that list. Cleveron is […]

Walmart Pickup Towers Grow the Click-and-Collect Experience

Walmart Pickup Towers Grow the Click-and-Collect Experience JULY 24, 2017 Taking on e-commerce giant Amazon.com can be a monumental task for any retailer. But, Walmart has something its direct competitor doesn’t — physical stores for customers to pick up items for free. By turning to the “Click-and-Collect” model, the company is setting itself apart from […]

Mid-year Update: e-Commerce Trends Upward

Mid-year Update: e-Commerce Trends Upward JUNE 05, 2017 Six months into the year, and e-commerce trends upward as a growing choice for shoppers. According to eMarketer, annual global e-commerce sales are set to double over the next four years, to about $4.1 trillion. In 2016, all e-commerce sales worldwide hit $1.9 trillion, up from $1.5 trillion […]

Global e-Commerce Sales Continue Upward Momentum

Global e-Commerce Sales Continue Upward Momentum BY BELL AND HOWELL / MARCH 27, 2017 If you thought that e-commerce sales would plateau after a busy holiday season, think again. According to eMarketer, annual global e-commerce sales are set to double over the next four years, to about $4.1 trillion. In 2016, all e-commerce sales worldwide hit $1.9 […]

Report: Retail Click-and-Collect Experience – A Consumer’s Perspective

Report: Retail Click-and-Collect Experience – A Consumer’s Perspective MAY 11, 2017 In the age of evolving consumer preferences enabled by digital technologies, retail customers continue demanding convenience and ease of use while shopping online. Additionally, they want instant gratification of purchasing items in the store, and increasingly, a combination of the two. To this effect, […]

Finally Catching Up to e-Commerce

Finally Catching Up to e-Commerce MAY 08, 2017 Several brick-and-mortar stores have lost a chunk of the market share because of their resistance to online shopping. Case in point — Toys ‘R’ Us. Finally, the company revamps its e-commerce in efforts to win back customers who abandoned it for places like Walmart and Amazon. The […]