Our expertise and national scale, paired with our flexible project management and data insights, make us the perfect partner to tackle your packaging machine maintenance needs. From remote monitoring, reporting, and repair to rapid onsite resolution, we help make downtime a thing of the past.
Avoid downtime and meet your production goals with a packaging equipment maintenance company you can rely on.
Packaging Machine Maintenance on a Nationwide Scale
Whether you’re located in a major metropolitan area or a small rural town, our nationwide presence ensures your packaging machine maintenance occurs on schedule.
Customer Service That Won’t Let You Down
From implementation to private labeled machine maintenance and everything in between, our extraordinary customer service is miles ahead of our competitors.
No Industry Left Behind
With more than a century of experience under our belts, we have deep connections across diverse industries. No matter what vertical you’re in, if you need packaging equipment solutions, we can deliver.
THE BELL AND HOWELL PACKAGING EQUIPMENT MAINTENANCE ADVANTAGE
A Call Center That Never Sleeps
We operate our call center on a 24-hour basis, so you always have a live representative available for answers. Our escalation protocol means we’ll escalate your issue to a senior executive if our call center can’t resolve it within two hours. And when necessary, a technician can be on your doorstep inside a two-hour window.
Field Technicians At the Top of Their Class
We only dispatch technicians who are fully trained and have extensive experience on your equipment. You won’t ever have to worry about an unqualified technician again. Our newer technicians earn their stripes on less sophisticated machinery until they’re ready to be in the field. If your issue is particularly complex, we have technical service engineers on standby to help.
Minimize Costs With Our Remote Monitoring and Repair Services
Our in-house remote monitoring center offers superior service at lower costs by providing real-time insights into your packaging equipment without sending out a technician. These virtual visits are 60% shorter than our in-person jobs, and we pass the savings on to you. Our predictive analytics technology helps safeguard against unexpected costs by preventing future equipment failures.
Project Management on Your Terms
Our CSEs not only service equipment, they also manage complex projects. From strategizing to making recommendations, we can help you plan and optimize your manufacturing processes to deliver better results. With collaboration and our deep data insights, we help you achieve your goals on time, every time.
Expert Service for a Wide Range of Packaging Equipment
Our service expertise extends to packaging equipment of all types including, but not limited to:
Box erecting/tray forming machinery
Box packing/loading machinery
Box/tray sealing machinery
INSIGHTS ON INNOVATION
OEM Service Solutions Infographic
and Support Packages to Meet
Any Unique Business Need