The Exciting Retail Evolution
For those in retail, pundits have put the industry under assault with threats of a retail apocalypse. While these claims grab headlines, reality shows that the evolution of retail is happening. It now caters to the demands and expectations of Millennial and Gen Z consumers. Retailers providing their customers with a smoother shopping experience, fueled by big data and inspired by insights, win big.
Retailers small and large recognize the need for change. Whether that change lies in logistics and last mile delivery, or online presence and payment technologies, the evolution of retail is happening. No need to look any further than companies applying these innovations to evolve their own models, like Walmart, Apple, Lululemon, Zappo, Alibaba, Amazon, Kroger, Best Buy, and b8ta, just to name a few. These retailers have embraced the evolution of retail and created new models to meet it.
Check out these three retailers ahead of the competitive curve:
Plenty available research validates that consumer purchasing habits have changed and continue to change. As this evolution happens, opportunity lives and thrives. Here at Bell and Howell, we don’t just casually observe this change, we recognize the challenges and opportunities it presents. Our retail solutions focus specifically on click-and-collect. Why? We have over 100 years of successful experience in workflow automation and optimization. Our solutions use innovative data analytics, improve machine uptime and availability and, most importantly, optimize the customer pickup experience. Although automated self-service pickup is just one important piece of the puzzle, it enables retailers to rethink or simply complement their customer engagement models.
Join in the excitement and stay tuned to see where this winding road takes us next.