Holiday-Proofing the In-Store Pickup Experience
How to Streamline the Holiday Order Pickup Process for Customers & Employees Ahh, the holidays, a time for giving and cheer…and loud holiday music while you’re fighting crowds for the most beloved toy or gadget of 2019. For many retailers, their holiday season performance determines the company’s trajectory into 2020. One tactic projected to change the […]
Exploring the Real Value of an Automated Click-and-Collect Solution
Exploring the Real Value of an Automated Click-and-Collect Solution Retail’s age of innovation is here. Predicting your customers’ buying habits and expectations for your brand can seem daunting. I read a warning label in a report this morning by HighStreet Collective that said, “Technology should always be strategically used with the shopper in mind. If […]
The Evolution of Retail is Exciting!
The Evolution of Retail is Exciting! SEPTEMBER 7, 2018 For those in retail, pundits have put the industry under assault with threats of a retail apocalypse. While these claims grab headlines, reality shows that the evolution of retail is happening. It now caters to the demands and expectations of Millennial and Gen Z consumers. Retailers […]
The e-Commerce Effect on Campus Mailrooms
The e-Commerce Effect on Campus Mailrooms DECEMBER 18, 2017 As e-commerce continues to grow, so does the sheer volume of packages being delivered to customers. This is especially true for colleges and universities, where the exponential increase in packages has most mailrooms struggling keeping up, leading to a grumbling student population. Then there’s the burden […]
Explosion of Automated Self-Service Solutions Linked to Click-and-Collect Growth
Explosion of Automated Package Lockers Linked to Click-and-Collect Growth NOVEMBER 29, 2017 As e-commerce booms, the world’s leading retailers must set themselves apart from the competition. Using physical stores as micro-distribution centers for the buy online, pick up in store experience gives an edge. Enter: automated package lockers. Research suggested that 76 percent of online […]
Walmart Adds to its e-Commerce Family
Walmart Adds to its e-Commerce Family OCTOBER 05, 2017 By leveraging its fleet of trucks to deliver products directly to its stores, Walmart e-commerce is garnering success. This strategy minimizes last mile delivery costs, while passing on the savings to its consumers. In fact, utilizing the “Click-and-Collect” model has helped the retailer set itself apart […]
Human Element Still Key to e-Commerce Experience
Human Element Still Key to e-Commerce Experience SEPTEMBER 27, 2017 Retail has always been about people buying products from other people. However, how that’s happening is changing. With more than 8,700 brick-and-mortar stores closing in 2017, retailers aren’t sitting around. There’s little debate how quickly e-commerce has taken over consumers’ preferences. Instead, they are discussing […]
Walmart Pickup Towers Grow the Click-and-Collect Experience
Walmart Pickup Towers Grow the Click-and-Collect Experience JULY 24, 2017 Taking on e-commerce giant Amazon.com can be a monumental task for any retailer. But, Walmart has something its direct competitor doesn’t — physical stores for customers to pick up items for free. By turning to the “Click-and-Collect” model, the company is setting itself apart from […]
Mid-year Update: e-Commerce Trends Upward
Mid-year Update: e-Commerce Trends Upward JUNE 05, 2017 Six months into the year, and e-commerce trends upward as a growing choice for shoppers. According to eMarketer, annual global e-commerce sales are set to double over the next four years, to about $4.1 trillion. In 2016, all e-commerce sales worldwide hit $1.9 trillion, up from $1.5 trillion […]
Global e-Commerce Sales Continue Upward Momentum
Global e-Commerce Sales Continue Upward Momentum BY BELL AND HOWELL / MARCH 27, 2017 If you thought that e-commerce sales would plateau after a busy holiday season, think again. According to eMarketer, annual global e-commerce sales are set to double over the next four years, to about $4.1 trillion. In 2016, all e-commerce sales worldwide hit $1.9 […]