Next-generation mail platform replaces multiple legacy systems with a more advanced solution designed for reliability, efficiency, and intelligent operation.
Durham, N.C. – Bell and Howell, a leading provider of Automation Services and Automation Solutions for production mail and industrial operations, today announced that a major U.S. organization has selected the NxSTAR® MSX inserting platform to modernize its production mail operation, replacing multiple legacy inserting systems from another leading manufacturer.
The organization selected NxSTAR MSX as part of an effort to move its production mail operation to a newer generation of inserting technology—one designed to provide dependable performance, simplified operation and the foundation for greater operational intelligence.
For organizations that depend on production mail to support critical business processes, reliability is essential. Equipment must perform consistently, operators need straightforward tools to manage production, and service organizations need the information necessary to respond quickly when issues occur.
“Customers are increasingly looking beyond simply replacing aging equipment,” said Jim Feely, President of Bell and Howell. “They want technology that can provide a more dependable production platform today while giving them a path to greater intelligence and efficiency tomorrow.”
NxSTAR MSX combines proven inserting technology with advanced automation designed to improve productivity, reliability and ease of operation. The platform provides a modern alternative to legacy inserting systems while giving customers a path toward more intelligent production environments.
The replacement of multiple competitive systems with a single NxSTAR also demonstrates the value of consolidating production around a modern platform supported by a service organization with extensive experience across multiple manufacturers and generations of mail equipment.
“Reliability matters because production mail is rarely just about the mail,” said Feely. “The documents being produced often support a larger business or public-service mission. When equipment is down, the impact can extend well beyond the production floor. NxSTAR MST is designed to give customers confidence that their production operation has a platform they can depend on.”
Bell and Howell’s ability to support equipment across manufacturers gives customers an additional advantage when modernizing production environments. Rather than being limited to a single OEM’s equipment portfolio, organizations can leverage Bell and Howell’s broad technical expertise, field service capabilities and parts support across their production operations.
The selection adds to Bell and Howell’s growing base of customers choosing the NxSTAR platform to modernize production mail operations and replace legacy inserting technology.