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Major Commercial Printer Selects Bell and Howell NxSTAR® to Modernize Production Mail Operation

Long-established printing organization selects next-generation inserting technology to improve productivity, reliability and operational flexibility

Durham, N.C. – Bell and Howell, a leading provider of Automation Services and Automation Solutions for production mail and industrial operations, today announced that a leading commercial printing organization has selected the NxSTAR® inserting platform to modernize its production mail operation.

The selection represents another win for Bell and Howell’s growing NxSTAR platform, as commercial printers and mail producers look to modernize aging production equipment while improving reliability, operational flexibility and total cost of ownership.

For established print organizations, mailing remains an important extension of the production process. The ability to efficiently and reliably move printed materials through inserting and finishing operations can have a direct impact on production schedules, customer commitments and overall profitability.

“Commercial printers understand that the equipment at the end of the production line can be just as important as the equipment at the beginning,” said Jim Feely, President of Bell and Howell. “When print is finished, it still has to be accurately assembled, inserted and prepared for delivery. NxSTAR gives customers a modern platform designed to keep that process moving reliably while providing the operational capabilities they need to compete in today’s market.”

NxSTAR is designed for demanding production mail environments, combining industrial-scale inserting capabilities with advanced automation and integrated technology. The platform supports a broad range of applications while providing operators with a straightforward production environment designed to maximize uptime and productivity. Bell and Howell backs the platform with its extensive North American service organization and technology-enabled support capabilities.

For the customer, the investment in NxSTAR represents more than an equipment upgrade. It provides a path to modernize a critical part of its production workflow with technology designed for today’s production requirements and future operational needs.

“We’re seeing a fundamental shift in what customers expect from production equipment,” said Feely. “They don’t simply want a machine that can perform a task. They want equipment that is reliable, easier to operate and supported by a service organization that understands the realities of production. That’s exactly what we’re building with NxSTAR.”

The selection further demonstrates the growing appeal of Bell and Howell’s approach of combining Automation Solutions with Automation Services. Customers can leverage next-generation equipment while also benefiting from Bell and Howell’s technical expertise, nationwide field service coverage, remote diagnostics and ongoing lifecycle support.

“The combination of the equipment and intelligent service is what makes this particularly powerful,” Feely added. “Our customers know that when they invest in NxSTAR, they’re not just buying an inserter. They’re gaining a partner committed to keeping their production operation running and helping them get the most value from their investment over its lifecycle.”

The latest selection adds to Bell and Howell’s expanding base of organizations adopting NxSTAR technology for production mail applications. The company continues to invest in the platform as part of its broader strategy to bring intelligent automation, advanced technology and service expertise together in the production environment.

About Bell and Howell

Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer experiences.

Our Automation Services are powered by a dedicated team of expert mechatronic service engineers providing full coverage across North America. This team is supported by Integrated 360™, our advanced technology platform that enables remote diagnostics and repair, automated SmartOps Dispatch™, industry-leading field service KPIs, and 24/7/365 technical support—together delivering exceptional service level performance for our customers.

Our Automation Solutions portfolio features next-generation equipment designed to enhance workflow efficiency and elevate customer experiences across key markets—including retail, pharmaceuticals, packaging, mail production, ecommerce, and manufacturing. Every solution is backed by the best service in the industry, ensuring reliability, performance, and long-term value.