Durham, N.C. and Sanford, Fla., Aug 4, 2015 — Bell and Howell, a leading provider of solutions and services for communications and commerce technology solutions, has announced a new service agreement with Boss Laser to provide maintenance and repair services in Florida, Georgia and Connecticut. Based in Sanford, Florida, Boss Laser is a 100-percent U.S.-based company that strives to support its customers in acquiring the best laser engravers or cutter machines for their unique applications.
Bell and Howell’s servicing of Boss Laser products will begin in August 2015, and is accessible through http://www.bosslaserservice.com. Bell and Howell has developed special service offerings for the Boss Laser products.
“Bell and Howell has an experienced team of service technicians across North America that has been inspecting and repairing printing and mailing equipment for decades,” said Jim Feely, Vice President and General Manager, Service Solutions. “We’ve expanded our expertise and skills in laser products, and I’m confident that this project will yield excellent results for Boss Laser and its customers.”
“Boss Laser decided early on that client support had to be our top priority, so we are continually striving for ways to improve it for our clients,” said Daniel Fox, President. “Our clients expect prompt and competent help, and our goal is to over-deliver on those expectations. Bell and Howell’s track record speaks for itself. We’re excited about how our partnership will help us serve our clients even better.”
Bell and Howell is shaping the future of mail and commerce. We deliver innovative service and technology solutions that enrich customer communications and fulfillment for the world’s largest finance, industry and public sector enterprises. Our software and hardware streamlines high-volume, high-integrity production of customer communications and products, maximizes postal discounts, and monetizes every customer touchpoint. Our service organization is among the most sophisticated in the world for production workflow, automation and industrial mechatronics. Headquartered in Research Triangle Park, N.C., with offices around the world, Bell and Howell is the trusted partner to thousands of organizations globally. For additional information, visit www.bellhowell.net.