Durham, NC. November 12, 2020 – Bell and Howell, an industry-leading technology-enabled services and solutions company, announced today it has partnered with Transformations Inc., developer of Uluro, a customer communications management (CCM) software. The mutual referral partnership enables print and mail organizations to take advantage of two high-performance solutions that, together, offer expanded capabilities, increased operational efficiencies, and cost savings.
Bell and Howell‘s IQ Software Suite, a comprehensive software suite that provides workflow management and real-time tracking for mail manufacturers, seamlessly integrates with Transformation’s Uluro CCM solution. This integration offers mutual, and new customers advanced document tracking, faster processing, and enhanced production management capabilities. By linking Bell and Howell’s IQ Item and IQ Production software with Transformation’s Uluro CCM solution, customers can track individual pieces in the document workflow, gain real-time production transparency, and enhance customer communications to easily offer e-delivery and e-payments services.
“We are excited to partner with Transformations as it expands much-needed capabilities for our customers,” said Earle Painter, Bell and Howell’s general manager and vice president of production mail. “With this partnership, print service providers and enterprises will gain greater transparency and control throughout the entire workflow. They can also take advantage of flexible CCM capabilities that will vastly improve the quality of their customer communications.”
The Uluro platform offers a range of secure modules for fast document composition, data protection, and omnichannel delivery. When integrated with Bell and Howell’s IQ Software Suite, the entire workflow is optimized. This enables print and mail environments to securely track and manage every communication piece in real-time and generate more revenue with enhanced customer communications and new services.
“The decision to partner with Bell and Howell reflects Transformations’ mission to continue to deliver innovative, efficient CCM solutions that foster a significant competitive advantage,” said Bill Tidwell, CEO of Transformations. “Bell and Howell’s IQ Software’s ability to ensure 100% data integrity while securely tracking and managing each communication fits well with Transformations’ robust CCM platform that delivers everything in one automated, integrated source for an improved customer experience.”