Service is Standard… Isn’t It?
Service is Standard… Isn’t It? 8 Things to Know Before Choosing an Equipment Maintenance Plan In today’s world, especially on the commercial side, you hear about service all the time. Every service company likes to promise the best service plans at the cheapest price. In most cases, you get what you pay for. However, that expensive equipment […]
Breathing New Life into Aging Equipment
Breathing New Life into Aging Equipment Updating Your Fleet with Rebuild Services or Refurbished Equipment OCT 18, 2018 Should you buy new or keep your old equipment? For some organizations, investing in new machinery may not always be the best answer. Long-term questions about mailing volumes and workload play a vital part in this decision, but […]
Remote Monitoring and Repair: Customer Service at the Speed of Light
Remote Monitoring and Repair: Customer Service at the Speed of Light July 19, 2018 In today’s demanding, fast-paced market, the delivery window for service technicians to arrive and perform equipment repair has grown smaller and smaller. Gone are the days of waiting until tomorrow. Many will not accept “same day” or even 4-hour response times. […]
Vision-Guided Vehicles Improve Efficiency and Productivity
Vision-Guided Vehicles Improve Efficiency and Productivity NOVEMBER 14, 2017 The use of vision-guided vehicles continues to rise. Many manufacturing companies gravitating towards the use of this technology to improve efficiency and productivity. However, the problem that these companies often encounter is manually adjusting algorithms to adapt to changing environments or operations. But what if there […]
Enhancing the Robot Room Service Experience
Enhancing the Robot Room Service Experience AUGUST 31, 2017 From free nights to in-room massages and personal chefs, hotels are offering plenty of perks and amenities to drive customer loyalty. However, these benefits are often available only to select clientele. But features and experiences that all guests can enjoy during their hotel stay can also […]
Assessing the True Cost of Operational Downtime
Assessing the True Cost of Operational Downtime NOVEMBER 28, 2016 Despite innovations in print and mail production, operational downtime still hurts productivity and profit. If an employee works a little longer, they can fix minor interruptions in output that come from equipment failure. But when that downtime stretches to hours and days, the loss can […]
Vacation Interruptus – and the Value of Preventative Maintenance
Vacation Interruptus – and the Value of Preventative Maintenance October 24, 2016 I have always been fascinated with industrial automation. In fact, I started off my university career as an Industrial Engineering major. Eventually, I changed course and earned an Electrical and Computer Engineering degree. What continues to interest me – albeit only as a […]
GRAPH EXPO 16 Draws Thousands to Orlando
GRAPH EXPO 16 Draws Thousands to Orlando SEPTEMBER 30, 2016 This year’s “Refresh”-themed GRAPH EXPO comprised print, online and mobile attendees. These participants experienced a full spectrum of equipment, products and services. In particular, first-hand demonstrations on mailing and fulfillment and various kinds of printing. GRAPH EXPO touts itself as the largest and most exciting […]
Looking Ahead: Predictive Maintenance
Looking Ahead: Predictive Maintenance SEPTEMBER 13, 2016 Even with preventative maintenance being the gold standard across most industries, some are now looking into predictive maintenance and its capabilities. For starters, predictive maintenance does not revolve around experience and time, but rather documented impact of production on the equipment. Industries claim it as a data-driven method […]
Designing a Successful Preventative Maintenance Program
Designing a Successful Preventative Maintenance Program AUGUST 22, 2016 It’s one thing to understand how preventative maintenance works and another to actually implement a successful preventative maintenance program. Additionally, it is important to know the difference between preventative maintenance and predictive maintenance, the latter being a series of dynamic inspections of machine components while the […]