‘Tis the Season to Avoid Equipment Downtime

Retailers, Take Steps Now to Run Full Speed During the Holidays Equipment downtime: not a phrase you want to hear any time soon. Especially if you manage a piece of equipment critical to your company’s success. An out-of-service machine is always a problem, but if this happens during your “peak” business operating period, such as […]

Service is Standard… Isn’t It?

Service is Standard… Isn’t It? 8 Things to Know Before Choosing an Equipment Maintenance Plan In today’s world, especially on the commercial side, you hear about service all the time. Every service company likes to promise the best service plans at the cheapest price. In most cases, you get what you pay for. However, that expensive equipment […]

Breathing New Life into Aging Equipment

Breathing New Life into Aging Equipment Updating Your Fleet with Rebuild Services or Refurbished Equipment OCT 18, 2018 Should you buy new or keep your old equipment? For some organizations, investing in new machinery may not always be the best answer. Long-term questions about mailing volumes and workload play a vital part in this decision, but […]

Reconditioning Services: A Makeover for Your Machine

Reconditioning Services: A Makeover for Your Machine AUGUST 29, 2018 The term “one size fits all” rarely stands true in any scenario. But, in the industrial automation market, it’s never the case. Each business has its own set of unique needs – and budgets – when it comes to equipment and its reconditioning services. With […]

Remote Monitoring and Repair: Customer Service at the Speed of Light

Remote Monitoring and Repair: Customer Service at the Speed of Light July 19, 2018 In today’s demanding, fast-paced market, remote monitoring and repair is a need, not a want. The delivery window for service technicians to arrive and perform equipment repair has grown smaller and smaller. Gone are the days of waiting until tomorrow. Many […]

Vision-Guided Vehicles Improve Efficiency and Productivity

Vision-Guided Vehicles Improve Efficiency and Productivity NOVEMBER 14, 2017 The use of vision-guided vehicles continues to rise. Many manufacturing companies gravitating towards the use of this technology to improve efficiency and productivity. However, the problem that these companies often encounter is manually adjusting algorithms to adapt to changing environments or operations. But what if there […]

Enhancing the Robot Room Service Experience

Enhancing the Robot Room Service Experience AUGUST 31, 2017 From free nights to in-room massages and personal chefs, hotels are offering plenty of perks and amenities to drive customer loyalty. However, these benefits are often available only to select clientele. But features and experiences that all guests can enjoy during their hotel stay can also […]

Assessing the True Cost of Operational Downtime

Assessing the True Cost of Operational Downtime Despite innovations in print and mail production, operational downtime still hurts productivity and profit. If an employee works a little longer, they can fix minor interruptions in output that come from equipment failure. But when that downtime stretches to hours and days, the loss can hurt permanently. To […]

Vacation Interruptus – and the Value of Preventative Maintenance

Vacation Interruptus – and the Value of Preventative Maintenance October 24, 2016 I have always been fascinated with industrial automation. In fact, I started off my university career as an Industrial Engineering major. Eventually, I changed course and earned an Electrical and Computer Engineering degree. What continues to interest me – albeit only as a […]

GRAPH EXPO 16 Draws Thousands to Orlando

GRAPH EXPO 16 Draws Thousands to Orlando SEPTEMBER 30, 2016 This year’s “Refresh”-themed GRAPH EXPO comprised print, online and mobile attendees. These participants experienced a full spectrum of equipment, products and services. In particular, first-hand demonstrations on mailing and fulfillment and various kinds of printing. GRAPH EXPO touts itself as the largest and most exciting […]