Company revolutionizes efficiency of fulfillment for grocery e-commerce with robotic automation
DURHAM, N.C., September 22, 2021 – Bell and Howell, the leading provider of automated e-commerce pickup solutions, today reported multiple orders for its new QuickCollect GO!™ Pod from leading American grocers. The robotic e-commerce order pickup solution eliminates labor-intensive order touchpoints using patent-pending, next-generation automation, and intelligent software. With the QuickCollect GO!™ Pod, Bell and Howell addresses growing challenges with labor shortages and costs, inefficiencies of e-commerce pickup as well as the high cost of last mile delivery allowing consumers unprecedented convenience while reducing complexity and cost for grocery retailers.
The QuickCollect GO!™ Pod is a self-contained “store in a box” solution designed for simplified outdoor drop-in installations. It enables new business models including drive-up automated pickup at remote sites to broaden brand reach, as well as 24/7 automated pickup without added store hours or staff.
The QuickCollect GO! POD™ seamlessly accepts orders from logistics hubs, automated centralized and micro-fulfillment centers, manual fulfillment operations, and other sources. QuickCollect GO!™ Pods are an excellent fit for grocery-specific needs with configurations to address frozen and refrigerated temperature control requirements.
“We are excited to have leading grocers embrace the QuickCollect GO!™ Pod as an important element to their customer convenience and e-commerce strategy.” said James Hermanowski, Vice President of Bell and Howell’s BH QuickCollect™ business. “Now that grocery e-commerce has gone mainstream, retailers recognize that efficiency and cost must be addressed while maintaining consumer convenience. This next generation solution builds on our other BH QuickCollect™ products by driving efficiency in the handling of goods once picking is complete all the way through pickup or last mile delivery. Our data reflects how much consumers enjoy the convenience and consistent speed we can deliver in the QuickCollect GO!™ Pod.”
The QuickCollect GO!™ Pod keeps orders safe and secure until the customer picks them up with their unique pickup code. Sophisticated software allows for customer pickup and enables the system to act as an intelligent hub for local delivery partner pickups while multiple portal configurations expand capacity for high volume simultaneous processing. The intuitive interface and consumer-focused designs facilitate contactless, fast, and trouble-free experiences, further improving confidence and e-commerce adoption.
The QuickCollect GO!™ Pod is backed by Bell and Howell’s worry-free maintenance program and award-winning service organization. Learn more about Bell and Howell’s QuickCollect GO!™ Pod and other BH QuickCollect™ Solutions here.
About BH QuickCollect™ Solutions and Bell and Howell
BH QuickCollect™ Solutions, powered by Bell and Howell, is the leading provider of automated e-commerce order pickup, return and order processing solutions in North America with over 1,800 deployments enabling grocers, retailers, and pharmacies to optimize their e-commerce fulfillment operations. BH QuickCollect™ Solutions combines a rich history in retail automation with the industry’s most comprehensive portfolio of automated pickup solutions. Scalable and flexible products allow each partner to fulfill their unique program needs today, tomorrow, and into the future.
Headquartered in Durham, N.C., BH QuickCollect™ Solutions operates a 24/7 customer service and technical support center, as well as an advanced remote monitoring and predictive diagnostic center. Our award-winning service organization employs more than 800 highly skilled field technicians across North America to ensure your operation is always running efficiently. For more information, please visit us online and follow us on LinkedIn.
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