Major Mail Client Achieves Production Milestone with Bell and Howell Automation Services

Durham, N.C. — Bell and Howell, a technology-driven leader in Automation Services and Automation Solutions, today announced that a leading global provider of cloud-based human capital management solutions has reached a significant operational milestone—successfully producing and mailing 72 million mail pieces in just 30 days.

Bell and Howell Automation Services played a critical role in enabling this achievement by delivering dozens of remanufactured mail systems that performed flawlessly, along with providing comprehensive on-site service and maintenance support throughout the production cycle. This partnership underscores Bell and Howell’s commitment to helping customers maximize uptime and operational performance through its industry-leading service technology platform, which strengthens technical support, field service responsiveness, and long-term equipment reliability across North America.

“We are honored to support one of the country’s most trusted human capital management solution providers,” said Jim Feely, President of Automation Services at Bell and Howell. “Their operations demand exceptional accuracy, speed, and reliability. Our engineering and manufacturing teams were fully aligned to deliver inserter systems that enabled them to meet these expectations at scale. Once installed, our highly skilled technical experts remained on-site to ensure seamless performance through project completion.”

“This collaboration reflects the trust global technology leaders place in our service organization,” Feely added. “By combining our nationwide technical workforce with our world-class manufacturing capabilities, we help customers achieve maximum performance from day one—and deliver results when it matters most.”

Bell and Howell’s Automation Services division provides:

About Bell and Howell

Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer experiences.

Our Automation Services are powered by a dedicated team of expert mechatronic service engineers providing full coverage across North America. This team is supported by Integrated 360™, our advanced technology platform that enables remote diagnostics and repair, automated SmartOps Dispatch™, industry-leading field service KPIs, and 24/7/365 technical support—together delivering exceptional service level performance for our customers.

Our Automation Solutions portfolio features next-generation equipment designed to enhance workflow efficiency and elevate customer experiences across key markets—including retail, pharmaceuticals, packaging, mail production, ecommerce, and manufacturing. Every solution is backed by the best service in the industry, ensuring reliability, performance, and long-term value.