Durham, N.C., May 10, 2024 — In response to recent announcements of the discontinuation of Infoprint 4100 printers, Bell and Howell reassures customers that we remain committed to servicing and supporting the Infoprint 3900, 4000, and 4100 models, safeguarding their continued functionality and reliability. With a network of hundreds of experienced service technicians throughout North America, Bell and Howell ensures rapid response times, aiming to be on-site within two hours to address issues with printers, inserters, and other electromechanical machinery from a variety of manufacturers.
With a nationwide footprint of highly skilled technicians, Bell and Howell has long been the premiere service provider for a host of OEMs. With extensive training programs and industry-leading response times, Bell and Howell excels at getting on location and servicing customers’ equipment by techs who are increasingly in tune with the needs of the customer and Bell and Howell technology that understands equipment utilization and ways to avoid downtime.
Any current or potential customer who may need service on these systems can contact Bell and Howell by calling 1-800-961-7282 or via an email to customercare@bhemail.com. Bell and Howell’s trained technicians will be happy to assist in keeping these printers running to ensure operational efficiency and longevity.
“There is a lot of life left in these printers, and we’re happy to assist anyone who needs service virtually anywhere in North America,” said Jim Feely, Senior VP of Global Services. “Our services team has the parts, supplies, and technical know-how to provide the support needed to help keep these printers up and running.”
To learn more about Bell and Howell, visit bellhowell.net, call 1-800-961-7282, or follow the company on LinkedIn.
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Bell and Howell is shaping the future of mail and commerce. We deliver innovative service and technology solutions that enrich customer communications and fulfillment for the world’s largest finance, industry and public sector enterprises. Our software and hardware streamlines high-volume, high-integrity production of customer communications and products, maximizes postal discounts, and monetizes every customer touchpoint. Our service organization is among the most sophisticated in the world for production workflow, automation and industrial mechatronics. Headquartered in Research Triangle Park, N.C., with offices around the world, Bell and Howell is the trusted partner to thousands of organizations globally. For additional information, visit www.bellhowell.net.
Have a question or need technical support? Our operational support team is available 24/7/365 in the U.S. and Canada.