Automation Services Reimagined

Solutions for all Machinery Needs

Experts in Mechatronics

Decades of Industry Expertise

Technology Enabled Service

Digital Technology, Data, and Analytics

Geographic Coverage

Trusted Experts Nearby, Anytime

Continuous Customer Care, 365 Days a Year

Outstanding service delivery is a pillar of Bell and Howell. Get the service you need, anytime, anywhere.

Leverage our next-generation support infrastructure to maximize equipment uptime. Our industrial equipment service solutions run the gamut from workforce augmentation to remote monitoring and more. We offer all the services you need to keep your equipment running smoothly – even if you purchased it elsewhere.

Bell and Howell Service Agreements are supported by the collective expertise of a dedicated team, backed by hundreds of experienced professionals.

Our Training Program is a Key Differentiator

Award-Winning Technical Expertise that Scales With Your Company

Bell and Howell’s globally recognized, world-class training program enables us to cultivate a highly skilled and professional service team. We efficiently develop and deploy expertise across our workforce to seamlessly onboard diverse equipment and products, enhance client satisfaction, and accelerate the time to proficiency.

60+
Technical Courses
270+
Different Classes Offered
100%
Certified Technical Team
12+
Dedicated Training Rooms

Extensive, Efficient Service Footprint Throughout US and Canada

Hundreds of service personnel and 400+ part stocking locations nationwide

  • High density install base results in a highly productive and scalable service team
  • Rapid response within 2 hours of nearly every zip code for minimal equipment downtime
  • Extensive use of technology with automated Smart Dispatch™ based on numerous factors: skillset, geolocation, availability, SLA
  • World-class training program delivers highly competent people to the field, cross training and more

Technical Base

Technical Base Coverage

Extended Service Area

Bell and Howell Headquarters

Technology-Driven Service Excellence

Our advanced capabilities are powered by Integrated 360™, our proprietary platform that seamlessly integrates service data, resources, and analytics to deliver unmatched value to our customers.

  • Scalable, cloud-based architecture handling over 20 million transactions
  • Sophisticated, industry-leading algorithms refined over years of expertise
  • Intelligent escalation for swift issue resolution
  • Seamless automated work order creation and real-time tracking

Field Services

Bell and Howell offers a wide range of service solutions tailored to maximize equipment performance and minimize downtime. From maintenance outsourcing and expert installation services to predictive maintenance strategies and field equipment upgrades, their comprehensive offerings support efficient operations and extend the lifecycle of machinery—even for equipment not originally manufactured by Bell and Howell.

Field Service Solutions

Advanced Services

Bell and Howell’s innovative service offerings are designed to keep your operations running smoothly and efficiently. From remote monitoring and repair to predictive data analytics and OEM equipment refurbishing, we leverage cutting-edge technology and expertise to maximize uptime and extend the life of your equipment. Combined with comprehensive parts management and logistics, our services provide proactive, cost-effective solutions tailored to your needs, ensuring optimal performance and long-term value.

Advanced Service Solutions

Supporting Services

At Bell and Howell, we empower our customers by providing proactive, tailored support and comprehensive expertise that drives efficiency and success. From round-the-clock call center assistance to detailed serviceability reviews, operator training, and end-to-end project management, our solutions are designed to enhance operational performance and equip businesses for long-term success. Partner with Bell and Howell to experience solutions that prioritize your goals, ensuring your systems run smoothly and your teams are fully equipped to excel.

Supporting Service Solutions

Lets Talk Solutions

No Hassle, No Obligation

Get in touch to chat about how we can address your automation needs through best-in-class services, equipment, and software.