We aren’t exaggerating when we say that our technicians are highly trained and tenured. Just 30% of applicants to our technician roles pass our rigorous exam.
With our remote monitoring and repair services, we can identify issues with retail automated pickup equipment remotely to facilitate repairs, even in distant locations.
Whether you have one retail location or dozens, our 800 nationwide technicians and 400 part-stocking locations across the U.S. and Canada make service and parts acquisition painless.
Provide a frictionless pickup experience for your customers with our innovative equipment and reliable maintenance plans. Minimize wait time and boost customer loyalty while reducing labor costs. With our lockers and kiosks, you can expand your markets and provide maximum flexibility to your customers without ever worrying about how you’ll handle equipment malfunctions.
Routine maintenance is the key to equipment longevity, especially when it’s available for public use, and we have the plans and technicians to extend your retail equipment’s lifespan. Choose from same-day service, preventive and routine service plans, or a specialized maintenance plan designed to meet your specific goals and budget.
Our remote monitoring and repair solutions allow us to set data points, time intervals, and other metrics to monitor your equipment. This advanced machine learning approach automatically and continuously collects data from your equipment to predict when maintenance is required. Our proactive technicians can then perform the necessary maintenance tasks with minimal oversight on your part.
Extend your customer service without exhausting your resources with our top-of-the-line smart lockers and kiosks. From temperature-controlled smart lockers to fully robotic kiosks, our range of automated delivery terminals help you meet customer demands 24/7 without additional labor costs.
Have a question or need technical support? Our operational support team is available 24/7/365 in the U.S. and Canada.