Bell and Howell simplifies mail production maintenance by providing a single certified partner to service your entire operation. Our expert technicians, trained in all mailroom equipment, offer dedicated on-site support, eliminating the need for multiple vendors. With our Connected Technician model and AI-driven Maintenance Data & Analytics, we shift service from reactive break/fix to proactive maintenance, detecting issues before they cause downtime. This approach maximizes equipment performance, extends asset life, and ensures seamless, high-quality service across your mail production line.
Bell and Howell’s commitment to customer care, paired with our innovative technology and fully digital field team, enables service response within minutes. With hundreds of service engineers across North America, our customizable service solutions are designed to protect and optimize your equipment 24/7/365.
A partnership with Bell and Howell provides businesses maximized equipment uptime and performance through a range of service solutions, from operator training, equipment refurbishment, parts management and logistics, remote monitoring capabilities, and more!
By consolidating service under one trusted partner, you simplify vendor management and keep your mail operations running smoothly. Our high-tenure technicians can service virtually any make and model of print and mailroom equipment including Ricoh, Pitney Bowes, Kern, Bowe-Systec, CMC, Neopost, and many others.
From the beginning, we’ve specialized in servicing a wide variety of complex industrial equipment. Our extensive experience in outsourced maintenance and partnerships with leading machine brands and OEMs have made us a trusted name in the industry. With high hiring standards and a commitment to excellence, we attract the nation’s top engineers and technicians.
Unlike traditional call centers, our customer care center ensures immediate access to a live representative, anytime you need us. We prioritize swift resolutions and go above and beyond to address your needs quickly. When a technician is required onsite, we take action promptly, ensuring exceptional service at every step.
Your equipment matters to us as much as it does to you. That’s why we have hundreds of fully trained service engineers across North America ready to keep your machines running. If there’s ever a problem our techs can’t resolve, we have technical service engineers on standby for assistance. With our remote monitoring and predictive analytics, we can diagnose and fix many problems before breakdowns happen.
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