Field Service USA brings together leaders in field service, support, and customer success to explore trends and tools that drive operational performance and customer satisfaction. The event focuses on real-world strategies, emerging technologies, and peer exchange to help service organizations deliver more value and stronger customer outcomes.
At this event, Haroon Abbu, SVP of Digital Technology and Data Analytics at Bell and Howell, will join a fireside chat on creative AI use cases that drive efficiency, customer satisfaction, and growth. He will share practical examples and insights on how AI can support smarter service decisions, streamline workflows, and improve your team’s performance.
This session is designed to help you understand how to apply AI in ways that support both your technicians and your customers for measurable business impact.