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IoT-Enabled Services

IoT-enabled service improve operations, increase productivity and efficiency, and deliver true business value to customers. By connecting to intelligent systems through the PTC ThingWorx® Industrial Internet of Things (IIoT) platform, we gather data to proactively resolve issues and provide valuable insights, helping customers maximize ROI.

Remote Monitoring, Diagnostics & Repair

Streamline service to minimize downtime.

Ensure maximum equipment uptime and efficiency with BH Remote 360, a comprehensive solution of remote monitoring, diagnostics and repair services. The PTC ThingWorx platform collects and transmits real-time data from IoT-enabled assets. This allows our service technicians to remotely track, troubleshoot, control and repair your systems, saving you valuable time and money.

Data Analytics Reporting Dashboard featured in Bell and Howell's Iot Services remote monitoring and advanced data insights tools

Advanced Data Analytics

Gain valuable insights to improve your business.

Visualize data and access key insights in real time with BH Analytics 360. Our cloud-based portal provides customers with customizable dashboards and reports on valuable use and service analytics. Users can drill down data by timeframe, location, asset, region and more. Advanced offerings include an intuitive mobile app, the ability to export data and access to premium online support.

Dynamic, Automated Workflows

Optimal service solution for your specific needs.

By remotely monitoring your asset, our service team can determine the best solution based on your unique setup and needs. This includes automatically dispatching a technician, scheduling a service call or notifying an on-site resident technician to ensure the quickest and most efficient resolution to minimize downtime.

Let Us Help

Since 1907, Bell and Howell has leveraged innovative technologies and unrivaled service capabilities to help its customers increase efficiency, reduce costs and improve their customer experience. With a rich history and expertise in mechatronics and workflow efficiency, the company delivers comprehensive automation solutions in retail click-and-collect, production mail and pharmaceutical factory intelligence.