Position Imaging Selects Bell and Howell to Deliver Service and Support for New Retail Package Management Platform
Bell and Howell to provide installation and maintenance services for Position Imaging’s retail customers throughout North America
DURHAM, N.C. (July 30, 2018) — Bell and Howell, an industry-leading, next-generation services and solutions organization, announced today that it has been selected by Position Imaging, an innovative tracking and logistics company, to provide installation and preventative maintenance services for Position Imaging’s new package management solution for retail “buy online, pick up in store” (BOPIS) and e-commerce fulfillment.
After a successful entry into the residential multi-housing market, Position Imaging has tailored its Smart Package Room® to provide retailers with a simplified and streamlined approach to online order fulfillment and package management. Utilizing optical tracking technologies, the Smart Package Room transforms a room into an automated, self-service package storage and retrieval solution for retailers.
“Our innovative Smart Package Room solution provides retailers with a user-friendly and intuitive approach to e-commerce order fulfillment,” said Ned Hill, CEO of Position Imaging. “With Bell and Howell’s breadth of expertise in the retail click-and-collect market and extensive service footprint across North America, we are confident that this new partnership will be a winning combination for our customers.”
Under the new agreement, Position Imaging’s North American retail customers will have access to Bell and Howell’s award-winning service and support infrastructure, including more than 750 service engineers, 24/7/365 customer care and technical support, and remote monitoring and diagnostic capabilities.
“Position Imaging’s Smart Package Room can help solve many of the headaches retailers are currently facing with regards to online order fulfillment,” said Ramesh Ratan, CEO of Bell and Howell. “We are excited to join forces with Position Imaging to enhance their cutting-edge retail platform with our rapid installation timelines, valuable data insights and state-of-the-art preventative maintenance services.”
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About Position Imaging
Position Imaging opened its research lab in Portsmouth, NH in 2006. It focuses on creating the most accurate tracking technologies in the world. The Smart Package Room® solution was developed as a logistics/package tracking solution. The company has offices and installed rooms in the Northeast, and Midwest and is preparing its national rollout this year, delivering its scalable solution for both its existing and new customer demands with its hardware partners and Comm-Works. Learn more at position-imaging.com.
About Bell and Howell
Bell and Howell is focused on improving customer experience by providing advanced technologies in high-growth markets. Leveraging a rich history and expertise in mechatronics and workflow efficiency, the company delivers comprehensive solutions in retail click-and-collect, pharmaceutical factory intelligence, consumer packaging automation, production mail, and omnichannel communication. The company is one of the largest and most sophisticated service organizations in the world, with more than 750 service engineers, 24/7/365 customer service and technical support centers, as well as advanced remote monitoring and diagnostic capabilities. For more information, please visit bellhowell.net or follow us on Facebook, LinkedIn and Twitter.