Support


We have more than 700 certified service professionals located throughout North America and Western Europe. Armed with the tools, knowledge, and a proven track record, our experts service and maintain not only our own products, but also support systems from more than 50 brands. Your unique challenges, timelines, and opportunities are our top priority. Contact our Customer Care Center 24 hours a day, 7 days a week for technical support or to order parts. 

Contact Customer Service by Phone:

U.S. and International: +1 919-767-4401

U.S. Toll Free: 800-7X24-SVC (800-792-4782) or 

Canada (English): 800-850-3023

Canada (French): 800-850-3018
 

Customer Call Center (CCC)

Our Customer Call Center efficiently handles all calls to assist Bell and Howell customer needs. We can also provide specialized call center services for your organization as well. These services include a customer-friendly staff, dedicated dial-in numbers answered to your specifications and multi-center capabilities including product ordering, inventory support and service call dispatch.

Technical Assistance Center (TAC):

Our Technical Assistance Center also supports all Bell and Howell and third-party brands of industrial automation equipment. If you are a vendor/supplier looking for a partner to offer your customers technical support but do not wish to invest in a state-of-the-art service infrastructure, we can provide you with this cost-effective solution.

Logistics and Inventory Management Services

In addition to providing exceptional technical assistance, we leverage our logistics and inventory management expertise to offer our partners and customers unrivaled parts experience. Through our Air Hub Distribution Center and partnership through a distinguished worldwide delivery service, we can supply more than 30,000 different replacement parts and consumable to our customers, while controlling your inventory costs. 

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