Self-Maintenance and Support Programs

Self-Maintenance and Support Programs

We offer numerous self-service plans customized to meet your unique needs including both scheduled preventive maintenance visits and as-needed service calls any time.

Options to Serve Your Needs:

  • Product upgrades — We offer system performance upgrades, both hardware and software, right at your location.

  • New replacement parts — Extend the life of your equipment—no contract needed.

  • Managed maintenance service — Bell and Howell has developed a fully customizable service offering that can be as little or as much you need.

  • Extended support agreement — We’ve extended our popular like-for-like parts exchange program to include selected inserting systems.

  • Product training & technical support — We can provide you with detailed product training, product documentation licensing and access to our Technical Support team.

What are some of our customers saying about our programs?

"The blended service agreement (MMS) that Access Direct has with Bell and Howell is one of the most flexible and best service offerings from Bell and Howell to date."

Steve Caldera Director of Operations at Access Direct 
"We continue to receive exceptional training, outstanding back-up service, hardware maintenance and catastrophic support. They offer both state-of-the-art technology and a personal approach to customer service that is absolutely unsurpassed."

Bob Murphy, President of Data Media Associates 

Download our self-maintenance and support programs brochure.

Let us help pick the right program for you. 

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